Best Technical Support Services - Hardware Manufacturer

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Contact For Technical Assistance

POOJA SALES provides its customers all over the world with a structured technical support service so as to provide, for the full range of its hardware products, information and services at one of the highest levels in the industry. The support department is formed by a group of engineers at the POOJA SALES headquarters and others spread out "in the field", worldwide, wherever the POOJA product is offered.

What we can provide

Technical information on products, use and assembly, before, during and after the sale.
Information on industry regulations on both hardware and windows.
Training courses for the sales and technical personnel of our customers.
Application checks on the assembly of POOJA products on the various door & window profile systems for windows (CAD checks or installation and mechanical tests in your own lab).
Management of reports about any hardware operating issues, in order to quickly provide the best solution to restore optimal conditions of use of the hardware.
Provide technical engineers for presentation of system hardware to architectures and builders for better understand of the value quality system hardware used in their different types of the windows & doors.
Technical guidance for any new design door and window system development according to exiting or with new design hardware.
Factory visit and our showroom visit for better understand the manufacturing process and method for system hardware along with quality parameters.

Product As Customize

POOJA SALES Provides best facility for the customize hardware and tool development for all the existing and new door and window systems which is one of the best advantage for our customers, we provide best solutions for any difficulty in hardware fittings and can make your window technically advance than any other your competitors because this is the one step solution center for your system window.

POOJA SALES offer customize products development and supply for new developed door and window systems for our customers.
Advance R&D staff and machinery for fast development of any new hardware products with law cost.
Technical guidance for new door and window profile design for maintain better quality of it.
Manufacture Pneumatic Crimping Machine and Punching Tool as per customers’ door and window profile design.
POOJA SALES provide different finishes in all the products as choice of customers.

Design

POOJA SALES offer one step solution for any door and window systems for which you require many things and all that things start from designing, design is the most important factor of our industry and we have made it very stronger than other hardware manufacturer, we can provide best designing facility for your window hardware as below,

Customise designs for new products with different shapes and finishes in 3D effect for your better understand and judgment of new develop hardware.
Customize designing of hardware as required by the customers and make it 100% satisfactory result in physical.
POOJA SALES provide designing and mould development facility for system supplying companies for their new or existing different types of door and window systems.
POOJA SALES have best designers team with latest advance software for fast and easy development of any new hardware products.

Shipping, Cargo, Handling, Logistic

Shipping documents are checked to verify their conformity to buyers’ instruction and sent well in advance to the buyer.

As a part of quality policy, POOJA SALES make sure that all the cargos are handled by only reputed Forwarder, so that we can provide exact scheduling to our client. Pooja Sales also arrange grouping of cargo departing to different client at same country suppliers and make them enables to import several consignments as one lot and reduces the cost on freight, clearing, forwarding and cargo handling; we also assists our clients in negotiating and obtaining special freight rates on the basis of regular turnover. This too results in reducing buyer’s cost of import.

We are also providing certificate of third party inspection of goods specifically for Kenya as per government policy for clearing the goods from SGS India Ltd.

For the domestic market we provide the next day delivery policy for our customers and we are achieving +95% positive reports from the customer survey since 5 years and further constantly working to improve this ratio. We have Long term Agreement with reputed transporters for door to door delivery facility with the same cost as depot pick up cost.

These are the key area of POOJA SALES to provide materials to customers faster than any. For more details please contact our sales team.

Post Shipment Services

To avoid demurrage at destination Port, Pooja Sales collects the all important shipping documents on time and provides faster clearing process. We also provide air cargo service for our customers in emergency requirement of products.

Business Communication

From a customer’s point of view, Pooja Sales ensures that no mails are ignored, since the emails are major mode of communication. We are also connected to local and overseas market by 24 hours broadband internet connectivity, inter LAN connectivity, cell phones in urgent contact requirement.

Our service is based on communication so we make sure that we prioritize on constant communication both with the customers and suppliers.